An Post Click and Post: Tracking, Returns & Locations Guide

If you’ve ever printed a postage label from your phone and then spent the next three days refreshing a tracking page every few hours, you already know the deal: Irish postal logistics can feel like a black box. An Post’s Click & Post service exists to take at least some of the guesswork out of that process. It lets you buy labels online, book returns, and keep tabs on where your parcel actually is—instead of wondering whether it slipped through a sorting office somewhere. This guide walks you through every step, from printing that first label to dropping your package at a nearby store.

Service Provider: An Post · Key Features: Online postage labels, returns, tracking · Official Site: www.anpost.com · Usage: Buy labels, book returns, drop in-store · Top Pages: Click & Post, Postage calculator

The table below summarizes the essential facts about Click & Post, giving you a quick reference before diving into the details.

An post click and post tracking

Tracking your An Post parcel is straightforward once you know where to look. Instead of guessing whether your package is still in Dublin or already winging its way to Galway, the tracking system gives you real-time visibility into your shipment’s journey.

Finding your tracking number

Your tracking number typically appears in your order confirmation email the moment you purchase a label through Click & Post. An Post (Ireland’s national postal service) generates a unique code tied to each shipment, letting you follow that specific parcel through the network.

• Check your purchase confirmation email for a 13-digit tracking code
• Look for “An Post” or “Click & Post” in the subject line
• The tracking number usually starts with a country prefix

Steps to track a package

Once you have your tracking number, the actual tracking process takes seconds. According to Track-Trace (a global postal tracking guide), tracking postal shipments involves entering your tracking number on the carrier’s tracking page and selecting the relevant origin and destination countries to generate updated status information.

1. Visit www.anpost.com and navigate to the tracking section
2. Enter your 13-digit tracking number in the search field
3. Click “Track” to view the current status and location of your parcel
4. Sign up for SMS or email notifications to get updates automatically
5. Assign a backup delivery location if you know you’ll be out

The implication: An Post’s tracking integration means you can manage deliveries proactively rather than reactively waiting by the door.

An post click and post tracking number

Your tracking number is the key that unlocks the entire Click & Post experience. Without it, there’s no way to check status, arrange redelivery, or file a missing parcel claim.

How to locate tracking number

The tracking number isn’t hidden—it appears right after you complete a label purchase. Unlike some services that email you separately hours later, Click & Post generates the code instantly. For comparison, USPS tracking (comparable international standard) is automatically activated once postage is paid at the Post Office counter, according to the USPS FAQ. An Post follows a similar digital-first model where the number exists from the moment payment clears.

• Email confirmation from An Post or the retailer you purchased from
• The “My Orders” or “Label History” section of your Click & Post account
• A physical receipt if you paid in-store (for hybrid transactions)

Using tracking on An Post site

An Post’s official tracking tool lets you see granular status updates, not just “in transit.” You can view:

• Collection attempted (driver tried to deliver)
• Item delivered (to address or neighbour)
• Arrived at delivery office
• Processed through hub
• Pending customs (for international items)

The catch: Tracking data updates during business hours. If you’re checking at 11pm on Sunday, the status might lag until the next working day.

An Post Click and Post Returns

Returns are where many online shoppers get frustrated—the process often feels designed for the retailer’s convenience, not yours. An Post’s Click & Post approach aims to flip that by letting you book a return online in minutes rather than queuing at a post office counter.

Booking a return

The returns process starts with eligibility. Most items purchased from retailers that participate in An Post’s returns network qualify, though specific terms vary by seller. Once confirmed, you can book a shopping return through the Click & Post portal.

1. Log into your Click & Post account at www.anpost.com
2. Select “Book a Return” from the main navigation
3. Enter the return authorisation code from your retailer (if required)
4. Choose collection date and time window, or select in-store drop-off
5. Print the prepaid return label and attach it to your parcel
6. Hand over to the courier or drop at your chosen An Post location

Printing return labels

Once your return is booked, the label generates immediately. For comparison, USPS Click-N-Ship offers a seven-step process: sign up, enter addresses, input package details, choose service, review rates, pay, and print, according to FreightAmigo’s 2025 logistics guide. An Post follows a similarly streamlined digital workflow with fewer steps for returning customers.

• Use a standard A4 sheet of paper for the label
• Print at 100% size to ensure the barcode scans correctly
• Place the label flat on the largest face of your parcel
• Remove any old shipping labels to avoid confusion

An Post Click and collect

Click & Collect addresses a specific modern problem: what happens when you order something online but won’t be home to accept delivery? Instead of the parcel bouncing back to the depot, An Post redirects it to a convenient collection point.

How Click and collect works

The service works in tandem with the delivery management features built into Click & Post. When a parcel is on its way and you know you won’t be home, you can redirect it to a local An Post store for collection at your convenience.

• Log into your Click & Post account before the estimated delivery window
• Select the active shipment and choose “Redirect to Collection Point”
• Pick a nearby An Post store from the locations shown
• Receive an SMS or email confirmation with a collection code
• Bring valid ID and the collection code to collect your parcel

Locations for collection

An Post’s network spans over 1,100 stores across Ireland, meaning most addresses have a collection point within reasonable walking or driving distance. The store locator tool (available through the official An Post website) lets you filter by services offered, including Click & Collect availability.

• Use the An Post store locator at www.anpost.com
• Filter results by “Parcel Collection” to see eligible locations
• Check individual store hours—some Post Offices close earlier than expected
• Verify whether your specific parcel size qualifies for the location you’ve chosen

The pattern: An Post’s physical network combined with digital tracking creates a hybrid model where online shoppers get both convenience and visibility.

An post click and post near me

Finding a drop-off point is simple, but knowing which type of location suits your needs requires a moment’s thought. An Post operates several tiers of service points, from full Post Offices to parcel-only lockers.

Finding nearby drop-off points

When your label is ready and you’ve sealed your parcel, the next step is getting it to An Post. Rather than driving to a specific branch hoping they’re open, the store locator tool shows real-time availability and hours.

• Open www.anpost.com and select “Find a Post Office”
• Enter your Eircode or address to see nearby locations
• Results show distance, opening hours, and services available
• Choose any An Post store for parcel drop-off—no appointment needed

Store locator

The store locator tool has improved significantly in recent years, now integrating with mobile mapping apps for turn-by-turn directions. For comparison, global postal tracking tools like Track-Trace recommend selecting specific origin and destination countries to narrow search results, according to their how-to guide.

1. Navigate to the “Post Office Finder” section on An Post’s site
2. Enter your location (postcode, town, or GPS coordinates)
3. Review the list of nearby An Post stores with their service offerings
4. Tap any result for detailed information including phone number and holiday hours
5. Use the “Get Directions” button to open Apple Maps, Google Maps, or Waze

Why this matters: The combination of a dense physical network and a functional digital locator means Irish residents rarely need to travel more than a few kilometres to drop off a Click & Post parcel.

Understanding An Post Click and Post Specs

These specifications give you the technical limits and capabilities that define how Click & Post works in practice.

Four key specs stand out for Irish consumers: the 13-digit tracking code that works across all An Post digital tools, the 30kg weight ceiling covering most personal shipments, the nationwide 1,100+ store drop-off network, and the ability to redirect parcels before the first delivery attempt.

“Post Click Tracking determines what the visitor does after they have clicked on a certain advertisement or banner.”

— Ryte Wiki, Digital Marketing Wiki

“Efficiently gather data… be sure you can regularly, efficiently analyze performance data to improve upon the elements that aren’t working.”

— Tinuiti, Marketing Agency

An Post Click and Post simplifies tracking with 13-digit numbers, but their Saturday delivery policy limits operations to weekdays, avoiding weekend expectations.

Frequently asked questions